Privacy Policy

Privacy Policy ByteBox Media Ltd Effective Date: 15 May 2025 Last Updated: 15 May 2025 Introduction At ByteBox Media Ltd (“we”, “us”, or “our”), accessible from https://byteboxmedia.store and our related network of domains including gamelaunchercreator.com, gamepatchcreator.com, gameinstallcreator.com, configfilecreator.com, cryptikey.com, byteboxservers.com, gamelaunchercreatorv2.com, and bytebox.media, protecting your privacy is a priority. This Privacy Policy outlines how we collect, use, and manage your personal data in compliance with the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, the Digital Services Act (DSA), and other relevant legislation. If you have questions or require additional information about our Privacy Policy, please contact us directly at support@byteboxmedia.co.uk or support@bytebox.media. Data Controller The Data Controller responsible for your personal data is: ByteBox Media Ltd (Registered in England & Wales) Email: support@byteboxmedia.co.uk Consent By using our websites and services, you hereby consent to this Privacy Policy. Information We Collect We collect personal data clearly and transparently:

• Account Information: Name, email address, company name, billing address, and telephone number provided when registering an account or purchasing services.
• Communications: Information you voluntarily provide when contacting us, including emails, support requests, and attachments.
• Technical Data: Automatically collected information such as IP addresses, browser types, operating systems, referring URLs, and timestamps for analytical and security purposes.

Legal Basis for Data Processing We process personal data based on:

• Contractual Necessity: To provide and manage your account and fulfil orders.
• Legitimate Interests: To ensure security, analyse usage, and improve our services.
• Consent: Where explicitly obtained for marketing purposes; consent can be withdrawn at any time.
• Legal Obligations: To comply with regulatory, accounting, or tax requirements.

Use of Your Information We use your data to:

• Provide, operate, and maintain our websites and services.
• Improve and personalize your experience.
• Understand and analyse usage trends.
• Develop new services and features.
• Communicate directly or through third-party providers for customer support, updates, and marketing (only with your explicit consent).
• Detect and prevent fraud or misuse.

Log Files We follow standard log file practices. These logs record visitors’ IP addresses, browser types, ISPs, timestamps, and visited pages. This information helps us manage and secure our services but does not directly identify you. Cookies and Web Beacons We use cookies to store user preferences, optimize our website, and personalize content based on browser type and usage patterns. You can manage cookie preferences through your browser settings. Third-Party Service Providers We may share your data with trusted third-party providers:

• Payment processors (Stripe, PayPal)
• Email marketing platforms (e.g., Brevo)
• Web hosting providers
• Analytics services (e.g., Google Analytics)

These providers only process data necessary to deliver their services and are bound by strict data protection agreements. Third-Party Privacy Policies Our Privacy Policy does not extend to third-party advertisers or services. Please consult the privacy policies of these external services for their data handling practices. International Data Transfers As a UK-based company, data transfers may occur outside the European Economic Area (EEA). We ensure compliance with GDPR by employing suitable safeguards, such as Standard Contractual Clauses (SCCs), to secure data transfers. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required to comply with legal, regulatory, tax, accounting, or contractual obligations.

Upon receiving a valid data deletion request, we will securely delete or anonymise all non-essential personal data. However, for the purposes of fraud prevention, dispute resolution, accounting, and legal compliance, we may retain certain personal data — including but not limited to transaction records, email addresses, IP addresses, and billing information — for a period of up to 6 months. This retention period reflects the timeframe permitted by most payment providers for initiating chargeback disputes, and is necessary to protect our legitimate interests under Article 6(1)(f) and Article 17(3)(e) of the GDPR.

This data will be stored in a secure, access-restricted archive and will not be used for marketing, profiling, or any other purpose beyond legal defence and compliance. Once the retention period has expired, this data will be permanently deleted or anonymised.

Your Data Protection Rights Under GDPR, you have rights to:

• Access: Request copies of your data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data under certain conditions.
• Restriction: Limit data processing under certain conditions.
• Objection: Object to certain processing activities.
• Portability: Request transfer of data to another provider or yourself.

Requests are free of charge unless excessive or repetitive. We will respond within one month. Children’s Privacy We do not knowingly collect personal data from children under 13. If we become aware of such collection, we promptly delete the information. Please contact us immediately if you believe a child has provided personal data. Digital Services Act (DSA) Transparency In compliance with the EU Digital Services Act, we are committed to transparency regarding content moderation and algorithmic processes. Any content moderation actions or feature restrictions will be communicated clearly with reasons provided. California Consumer Privacy Act (CCPA) California residents have additional rights under the CCPA, including the right to request disclosure of collected data, request deletion, and opt-out of data sales. We do not sell personal data. Contact Information For all privacy-related inquiries or data requests, please contact: Danny Jay Director ByteBox Media Ltd support@byteboxmedia.co.uk or support@bytebox.media